Managed Services

Managed Services2017-04-05T12:55:38+00:00

SmartManage – Managed Services that ensure peak performance of your systems, 24×7.

Avoid support challenges due to your staff turnover, vacations, illness and knowledge gaps.

At Smartbridge, we have a 10+ year track record of providing managed services for our clients as their long-term technology partner. We provide an extensive portfolio of managed services to keep your business operating smoothly, while enabling future growth and expansion.

Smartbridge is your one-stop partner for your JD Edwards EnterpriseOne and World functional and technical long-term support needs, including CNC, development and QA.

Smartbridge Hosting Services
A high availability cloud hosting option is provided for your JD Edwards environment in either the public or private cloud.

JD Edwards E1 CNC Services

  • Architecture design and implementation
  • Application technical upgrades
  • Tools upgrade, system planning, and security
  • ESUs, patches, maintenance
  • Administration, package builds, monitoring
  • Diagnostics, troubleshooting, and analysis
  • Performance tuning and ongoing maintenance
  • Job monitoring and escalation
  • DR architecture, implementation and management
  • Third-party application support such as Vertex, All-Out, ArcTools and more.
  • High availability hosting on private or public cloud

 JD Edwards E1 & World Support Services

  • Functional Support – all modules
  • Technical Support – development, code maintenance, retrofit, conversion
  • Reporting – BI Publisher, OBIEE or OneView

Database Administration Services

  • Support SQL Server and Oracle platforms
  • High availability architecture
  • Database back-ups, restores and management
  • Performance tuning – analysis and ongoing maintenance
  • Storage management, archival and restore
  • DR architecture, implementation and management




Learn to love your ERP. We can help.

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